The dates, screenshots and identifiers that make a regulator, bank or support report easier to assess.

The brief

Record the operator name, domain, date, product, payment reference, messages, advertised terms and the action you want resolved.

Regulatory context can change and different bodies may oversee product access, advertising, consumer law and financial disputes. Use this page to frame the question, then confirm it with the current official source.

Decision takeaway

Keep original files and redact sensitive identity data before sharing material publicly.

What this does not prove

A domain being accessible does not prove that its service is lawful. An overseas licence does not automatically authorise prohibited products in Australia. Likewise, a regulator action against one domain does not validate an unlisted competitor.

Official routes

Use ACMA’s interactive gambling guidance for the legal baseline and enforcement information. Suspected illegal services can be reported directly to ACMA. For support with gambling harm, contact Gambling Help Online.